F.A.Q

 FAQ

Q: How many days does it take to ship the product after ordering the product?

A: Your order is processed within 1-3 business days. The waiting period after processing is maximum 15 days.

Q: Where do i track my order?

A:  We will provide you with a tracking number via your email address.

Q: How can I return my order?

A:  If you want to return your order (for example: wrong size), you must send it back to our address (must be   undamaged, in original packaging, etc.) in accordance with the return and refund policy on our website.

Q: What if the product does not arrive within the delivery time?

A: You have the right to get your money back (according to the refund policy on our website).

Q: Can I change the shipping address after the order has been purchased?

A:  You can change it within 24 hours (processing time).

Q: How can I submit my requests/questions about my product or order?

A:  You can inform yourself  or send a question via our 'contact us' form on our website or via instagram dm (IG:subaykanwear), where we gladly answer to you.