F.A.Q
FAQ
Q: How many days does it take to ship the product after ordering the product?
A: Your order is processed within 1-3 business days. The waiting period after processing is maximum 15 days.
Q: Where do i track my order?
A: We will provide you with a tracking number via your email address.
Q: How can I return my order?
A: If you want to return your order (for example: wrong size), you must send it back to our address (must be undamaged, in original packaging, etc.) in accordance with the return and refund policy on our website.
Q: What if the product does not arrive within the delivery time?
A: You have the right to get your money back (according to the refund policy on our website).
Q: Can I change the shipping address after the order has been purchased?
A: You can change it within 24 hours (processing time).
Q: How can I submit my requests/questions about my product or order?
A: You can inform yourself or send a question via our 'contact us' form on our website or via instagram dm (IG:subaykanwear), where we gladly answer to you.